Shipping policy

01 — Order Processing

All orders are processed within 1–2 business days of confirmation. Orders placed on Sundays or public holidays will be processed the next business day.

You will receive a confirmation message once your order has been dispatched, along with a tracking link.

02 — Shipping & Delivery

We ship across India via Shiprocket. Estimated delivery timelines once dispatched:

These are estimates and may vary due to courier delays, weather, or other factors outside our control.

03 — Shipment Tracking

Once your order is dispatched, you will receive a tracking number via WhatsApp or email. You can use this to track your order directly on the courier partner’s website.

04 — Cash on Delivery (COD)

We offer COD across most serviceable pin codes in India. A nominal COD handling fee of ₹100 is applicable on all COD orders. This will be reflected at checkout.

Please ensure someone is available to receive and pay for the order at the time of delivery. In case of a failed COD delivery, re-delivery may not be possible and the order may be cancelled.

05 — Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on your location and order value. We periodically offer free shipping — keep an eye on our Instagram @zashori.in for announcements.

06 — Failed Delivery & RTO

If a delivery attempt fails due to an incorrect address or unavailability, the courier will attempt re-delivery. If the package is returned to us (RTO), we will reach out to reschedule. Re-shipping charges may apply.

Please ensure your delivery address and contact number are accurate at the time of ordering.

07 — Damaged in Transit

If your order arrives damaged due to transit, please contact us within 48 hours of delivery with photographs. We will resolve it promptly.

Instagram: @zashori.in

Email: zashori.in@gmail.com